For those who have the Networx Netpanel installed, we have a major upgrade of the firmware available on our technical website. Because this is a major update, it is highly recommended that you install this firmware.
Once you have the .bin files downloaded and unzipped, follow the below instructions on how to update the firmware for both the panel and the keypad(s). If you are using 2 keypads, both keypads will be upgraded consecutively, you don't need to install the keypad .bin file twice.
The NETWORXPANEL (upgraded to V64.t) and the keypad(s) (upgraded to V65.e) must BOTH be upgraded using the following steps:
1. Download the two firmware .bin files to your computer.
2. Open DL-Windows and right-click the "Netpanel" Lock Profile.
3. Select Update Lock Firmware from the pop-up menu.
4. In the Open screen, navigate to the folder on your computer containing the downloaded .bin files.
5. Select the file named "DKControl_64t.bin" and click Open. The firmware will begin to install.
6. Confirm the new "Netpanel" version number located on the Lock Status screen.
7. Repeat steps 2 through 6 but select the file "DKNKeypad_65e.bin".
8. Confirm the keypad firmware by power cycling the NETWORXPANEL. Within 10 minutes of cycling power, press and hold the number 1 key. Verify that the red LED flashes "1 short blink" (indicates version e).
Note: If two keypads are being upgraded, and they are both wired to the NETWORXPANEL, both keypads will be upgraded consecutively; you do not need to install the second .bin file twice.
Note: The firmware version letter type case ("upper case" or "lower case") displayed in the file name may differ and from the case displayed in DL-Windows. Be aware that both types of letters always denote the same version.
Once the firmware is installed and the Netpanel is defaulted, follow the below instructions to rediscover the panel(s):
In DL Windows, unlink the lock profile from the serial number by highlighting the profile and right clicking. Scroll down to Link/Unlink Lock Profile. Then Delete the serial number from the gateway in the Gateway Config menu. There will be a window pop up to indicate that the lock may need to be manually defaulted, which you have already done.
Now discover the lock again with the gateway, add the lock to the gateway and link the serial number to the profile. Now program the lock using the communicate with selected Networx lock and send all.
Andy Phelps, CRL
Alarm Lock National Training Manager