Alarm Lock Tech

Welcome to Tech Corner

The intent of this column is to provide technical product information to help you use, sell and install our door technologies to retail and end-user business segments around the world. Our goal is to provide technical advice in a timely manner and keep you up-to-date as new product tips and tricks become available. Along the right hand side of this page, you will find links to categories that have recently been posted. If you have additional questions on any of the topics that I cover, please e-mail me at bswoope@alarmlock.com. 

Regards,

Bob Swoope, Vice President Sales

Networx Firmware Updates Now Available

There are new firmware upgrades available, please visit the Alarm Lock Web Site at http://www.alarmlock.com/tech_support_software.asp to download these free firmware upgrades.

· DL6100 – 56H

· PDL6100 – 55L

· ETDLN – 62E

· ETPDN – 61G

· DL6500 – 58D

· PDL6500 – 57F

Please save this to your DL Windows Firmware Folder on your PC’s hard drive.

It is important that you flash the correct lock model with the correct firmware upgrade. Simply download these upgrades to the Firmware folder in DL Windows on your PC Hard Drive.

If you have questions, please contact your local security professional or the Alarm Lock representative for your area.

Please feel free to send your comments to me at Bswoope@alarmlock.com

Networx Firmware Updates Now Available

There is a new firmware upgrade for the NETPANEL Wireless Keypad Series now available on our web site. Please visit the Alarm Lock Web Site at http://www.alarmlock.com/tech_support_software.asp
to download this free firmware upgrade V64j.

Please save this to your DL Windows Firmware Folder in your PC’s hard drive.

It is important that you flash the correct lock model with the correct firmware upgrade. Simply download these upgrades to the Firmware folder in DL Windows on your PC Hard Drive.

If you have questions, please contact your local security professional or the Alarm Lock representative for your area.

Please feel free to send your comments to me at Bswoope@alarmlock.com

What's in the box?

This is a handy guide what should be included when you purchase a Networx AL-IM80211 series gateway.

Please click here Download Tip_WhatIsInTheBox_NetworxGatewayIM80211 to download the file.

Please feel free to send your comments to me at Bswoope@alarmlock.com

What's in the box?

This is a handy guide what should be included when you purchase a DL6100 series Networx.

Please click here Download Tip_DL6100_WhatsIntheBox to download the file. 

Please feel free to send your comments to me at Bswoope@alarmlock.com

What’s in the box?

This is a handy guide what should be included when you purchase a DL1300 series Trilogy.

 Please click here Download Tip_DL1300_What'sIntheBox to download the file.

 Please feel free to send your comments to me at Bswoope@alarmlock.com

Group Associations DL Windows

We have a new Tech Support Tech Tip on how to easily create multiple group associations in your DL Windows software. 

Please click here Download Tip_GroupAssociations_v360+ to download the file.

Please feel free to send your comments to me at Bswoope@alarmlock.com

Rebuilding a lost account in DL Windows Software

We have a new Tech Support Tech Tip on how to rebuild a lost account database in your DL Windows software. 

Please click here Download Tip_UploadtoRebuildLockAccount to download the file.

Please feel free to send your comments to me at Bswoope@alarmlock.com

Moving DL Windows Networx Database files from one PC to another PC

We have a new Tech Support Tech Tip on how to move your Networx database in DL Windows from one computer to another computer. 

Please click here Download Tip_MoveNetworxAccttoNewPC to download the file.

Please feel free to send your comments to me at Bswoope@alarmlock.com

Using a crossover cable to connect to a Networx gateway

We have a new Tech Support Tech Tip on how to connect a Networx Gateway from your PC using a crossover cable. 

Please click Download Tip_GatewayW'CrossoverCable to download the file.

Please feel free to send your comments to me at Bswoope@alarmlock.com

New Networx Firmware Upgrades Available

We have new Firmware upgrades available on our web site for the following models; go to http://www.alarmlock.com/tech_support_software.asp to download these new Networx updates. 

• ETDLN –     62D
• ETPDN -     61G
• DL6500 –    58D
• PDL6500 –  57E

It is important that you flash the correct lock model with the correct firmware upgrade.  Simply download these upgrades to the Firmware folder in DL Windows on your PC Hard Drive.

Please feel free to send your comments to me at Bswoope@alarmlock.com