Alarm Lock Tech

Welcome

Hi, I'm Bob Swoope, Vice President of Sales for Alarm Lock, here to share a few tips and tricks with all you security professionals. My blog will provide technical product information to help you use, sell and install our door technologies to retail and end-user business segments around the world. Our goal is to provide technical advice in a timely manner and keep you up-to-date as new product tips and tricks become available. Along the right hand side of this page, you will find links to categories that have recently been posted. If you have additional questions on any of the topics that I cover, please e-mail me at bswoope@alarmlock.com.

Trilogy Exit Trim

1. For Precision 1100 series, you need to specify P11 as a suffix in the part number when ordering from your distributor
2. Also, the Precision 1100 series has a back plate that is reversible and may need to be reversed to match our Trilogy ET Trim
3. For Precision 2100 series, specify V99 suffix in the part number and order a V99 back plate from Precision.  Both are available from your distributor.
4. Remember, there are two Sargent Exit Device's, old style pre-2001 order suffix S88, and new style order suffice N88. 

Click here for templates

DL2700 Enhanced Features

1. DL2700 Enhanced Instructions are available on our web site
2. All Trilogy cheat sheets that are used in our seminars (T2, T3, T3 Prox) are available on our web site
3. Quick start guides for software programming (also on the CD Rom), WI1152A.05 DL Windows Quick Start, WI1633.02 Popular Scheduling Instructions. 
4. Click here to download all these instructions in PDF format

Alarm Lock Web Site

      

·        We have a Trilogy installation video on the Alarm Lock web site. Click here to watch

·        The USB Driver for the AL-PCI2U is located between the cardboard of the packaging.  Should you lose the driver, it is available as a download off our web site as well on the DL Windows Software CD.  Click here to go to the Support Page for the Driver

·        Our latest version of software is available on our web site and it’s FREE!  Click here to download DL-Windows software

·        We have step by step instructions and Quick Start Guides in PDF format downloadable from our web site to help in setting up your first DL Windows software.  Click here to go to the Support Page

·        You can upgrade your DTMII to a DTMII – DTMIII by a simple upgrade chip and it’s FREE, simply order a DTM-SE upgrade kit from your local Alarm Lock rep.

DL Windows Software

DL Windows Software Tips & Tricks

• Previous versions must be uninstalled before installing the new versions
• Removing or uninstalling does not delete the data files, only the software application
• We do not recommend that DL Windows be loaded on a server.  If the end user does load on a server, it may corrupt files due to different speeds of the server/network. 
• Before uninstalling DL Windows software, ask if it is loaded on a server and get the IT people involved.  Click here to download DL Windows software

HID Card Formats

• NAP36bit, is Alarm Lock’s proprietary card format and has a 19 Facility Code
• HID35bit is used to program Corporate 1000 HID cards
• HID37bit is an HID 37bit format, version 1
• HD237bit, is an HID 37bit format, version 2

DL Windows upgrade questions - V3.0.1(4) – V3.5.6 versions

• Make sure the customer understands what needs to be done upon completion of the upgrade
• Must move users 1-11, 297 – 300 to Administration Screen
• Must use DTM3, or a DTM2 that has been upgraded with an SE-DTM3 firmware chip
• Must use DTM3 in “Door Select Mode” to configure/program the Lock ID, this encrypts the door address, now called Lock ID for every lock in the account.  Must be done initially to all locks, one time.
• Lock schedules do not transfer, they must be re-built for each lock

Suggest end user backs up the files on a flash drive in case of computer crash

• We have easy to follow instructions that can be emailed on how to perform this procedure
• This procedure is also used to transfer files from one PC to another PC.  Click here to download instructions in PDF format 

V3.01 – V3.04

• Does not have an Administrative screen so the master code, manager codes, DTM codes, etc must be enrolled on the main global user screen 
• The master, manager codes add as a supervisor using the check box below the lock ID chart
• The DTM code do not check any of the boxes below the lock ID chart and choose user 299 from the pop up using the scroll bar
• Uses DTMII
• Required Keypad programming and must match what is listed in the software

1. DTM address using AL59 command (doors 1-96)
2. DTM user 299 pin code
3. Master code

V3.5x – V3.6.3

• Has an Administrative screen for master, managers, DTM, etc.
• Required keypad program

1. DTM user 299 pin code
2. Did you know that any DTM code can be used in the initial load of the data it does not have to match what is in the software?  I.E. the installer could put the DTM code to 111 and tell the end user the code is 111 even though the end users DTM code in the software might be 123158 the DTM will shake hands even though the codes are different. After the 1st loading the lock will have the DTM code 123158 from then on

• Uses DTMIII

1. Use Door select mode to address all locks, only is used on the initial programming
2. The DTMIII will change the master code and will number the doors with DTM address
3. Once lock is addressed using the DTMIII, all subsequent visits will use the lock mode

• DL Windows V3.6.3 is now on the Alarm Lock Web Site

1. The USB drivers are included on the CD Rom
2. We have two new instruction manuals also included on the CD Rom.  Click here to download instructions in PDF format

• The AL-PRE has a new feature when using V3.6.3. If you select a BIT type that is incorrect, a pop up box appears and tells the user that the BIT type entered was incorrect and then tells you which BIT type the card actually is

AL-PCI2 & AL-PCI2U

• Laptops no longer have a serial port; therefore you must use a USB adapter available from Alarm Lock. This is available two ways, included in the AL-PCI2U product or you can order the adapter separately MX1130 and it will work with your existing AL-PCI2 cable.