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December 19, 2008

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Matt

Bob, I've been having some troubles enrolling prox cards for users. I've noticed that the same sequence to add a prox card is also to delete a user

A 2 A [user number] *

Before I can enroll a prox card for a user their record is deleted. Could you please give me a push in the right direction? Perhaps the manual I have is incorrect. Thanks in advance!

Bob Swoope

Hello Matt,
Happy New Year and thanks for your question.

Yes, the same programming sequence or command to add/remove a user is AL2AL, user number, and either enter a PIN Code or press the star (*) key and present an HID Prox card while the lock is beeping, you have 10 seconds. If you press the * key and do not enter a PIN Code or present an HID Prox card, the record will be deleted.

In order for a HID Prox card to be entered for a user 12, the correct programming sequence would be; AL2AL12*, within 10 seconds present the HID card to the reader and wait for a double green light/beep. You may also enter a PIN Code, simply repeat the process, AL2AL12AL123456*. Now user 12 must present the HID Card and PIN Code 123456 to access the lock.

Of course you must have a Trilogy model with a built in Prox reader and is designated in the model number as PDL, PL, PDK as the prefix.

We have a 1 page cheat sheet go to http://www.alarmlock.com/support_techlibrary.html to down load a copy, look for T3 Prox Programming Cheat Sheet under the heading Trilogy DL Programming Manuals.

Matt, let me know if you have any other questions.

Regards,

Bob Swoope

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