I would like to announce the Alarm Lock YouTube channel is up and has video training sessions on how to program the Alarm Lock Trilogy locks and how to use DL Windows programming software. Videos include how to change the master code in a DL2700 lock, how to activate passage mode in the T2 and T3 locks at the keypad and several topics on how to use the DL Windows software to program the Trilogy locks.
Click here to go to the Alarm Lock YouTube channel and subscribe. More videos will be added when they are completed. If you have a topic that you would like to learn more about, you can either post a comment on the channel or you can post your topic suggestion on this site.
Andy Phelps, CRL, CAI
National Training Manager
Alarm Lock Systems, Inc.
Hi,
We have a PDK 3000 and DL-Windows3.6.3
Everything's worked great for 5 years now but I've started having trouble. When I use the "receive from lock" feature I'm getting an error #0 bad data in the event log. It wouldn't clear for some time and then a few days later I tried it again and it downloaded the log just fine. But now it's back to that error.
Suggestions?
Thank you!
Posted by: Glenn Bissaillon | March 27, 2019 at 04:15 PM
With the unit being 5 years old, it could have data corruption. Try defaulting the unit and then reprogramming it. If that does not work, then the unit will need to be replaced.
Posted by: Andy Phelps, CRL, CAI | April 01, 2019 at 12:08 PM