Did you know that Alarm Lock has a YouTube channel? We do.
This channel is dedicated to Alarm Lock Trilogy locks and the DL Windows programming software. There are approx 40 videos that most are about 4-5 minutes long and show you how to use the Trilogy lock keypad or use the DL Windows programming software.
Topics covered range from how to change the master code on a DL2700 T2 lock to how to program a Networx lock via the DL Windows software.
There are videos showing how to install the latest version of DL Windows that includes where to find the software on the web and how to properly install it. Also there is a video on how to upgrade your software database from version 4.1.96 to 5.5.3 and how to upgrade the database from any version 5 older than 5.5.2 to the latest version of DL Windows 5.5.3.
So check out our YouTube channel if you get stuck on how to add a user pin code at a DL3000 (T3) lock or want to know how to create an unlock schedule in the DL Windows software to have a T3 lock automatically unlock at a specific time of the day and lock back.
Click here to get to the Alarm Lock YouTube channel.
I have a trilogy DL2800 that's been installed on our HOA Clubhouse for over 3 years. We now need to be able to pull the data on what codes are accessing it and times. I have the DL software loaded and I have the ALPC12-U cable. Can I just load the codes already programmed in into the software or do i have to set everything up in the software and then reload all the users? I have the communications port all set and working but it doesn't seem to communicate with the lock when i plug it in.
Posted by: Lynn Hale | September 05, 2020 at 05:27 PM
Sorry to say that if you have been programming the lock at the keypad, you will not be able to get a true event log because you will need to default the lock to be able to communicate with it.
The event log will remain in the lock once defaulted but once you upload to the computer, the user numbers may be wrong from what what programmed at the keypad.
If you want to know the users that entered from this point forward, add the users into the software, default the lock and program with the AL-PCI2-U cable.
Posted by: Andy Phelps CRL, CAI | September 08, 2020 at 08:58 AM