Alarm Lock Tech

Alarm Lock upcoming on-site training

Alarm Lock has scheduled 4 upcoming on-site training courses in Florida and Georgia. All of these classes have limited space so register today to ensure you have a seat. All of these classes are FREE to attend.

 

Tuesday, Jan 24

Programming, reporting and recurring revenue

Silmar Electonics

3405 NW 113th Ct, Miami, FL 33178

9am - 5pm ET

 

Wednesday, Jan 25

Programming, reporting and recurring revenue

Wesco/Anixter

1881 West State Rd 84

Ft. Lauderdale, FL 33315

9am - 5 pm ET

These classes will cover the Alarm Lock Trilogy series of locks. From basic programming of the Trilogy T2 locks, DL Windows and the Networx locks to Air Access and recurring revenue for the dealer. 

Click here to register for these classes.

 

Thursday February 9

IDN Armstrong's Atlanta branch

3589 Broad St, Chamblee, GA 30341

Networx and DL Windows 8am-12pm ET       Contact Maureen Mahurin to register for either of these classes. 800-726-3332 or email her at [email protected]

 

OPEN TO END USERS AND SECURITY PROFESSIONALS

This class will cover the NEW version of DL Windows, 5.5.4, and the new components that accompany it. New is a Generation 3 gateway that can be connected to the customers WIFI network without needing to first connect hardwired. With an embedded web page, the gateway can be easily connected to the WIFI network by setting a few parameters. Also discussed will be the new Networx cabinet lock and wireless keypads.

 

Air Access cellular/cloud-based Access Control

1pm - 5pm ET

OPEN TO SECURITY PROFESSIONALS ONLY

This class will introduce the security professional to the revolutionary cellular network access control system. This system is ideal for the small to medium sized business with little or no network infrastructure. Using the NAPCO Starlink cellular radio, the Air Access system is quick and easy to set up and has real time reporting of events with text/email notifications to allow the customer to keep an eye on the system. This is a subscription-based system, giving the security professional RMR, recurring monthly revenue.

DL Windows and Networx recorded webinars available now

There are new webinars on the DL Windows software, version 5.5.3, and Networx Connectivity scheduled for April 16, 17 and 18. Click here to go to the registration page to sign up for one or all of the valuable live webinars. New times are available. Now the sessions are at 10am, 1pm and 7pm Eastern Time.

 

DL Windows sessions will cover everything from setting up an account to programming the Trilogy locks. We will also cover some of the new features available in the latest version of DL Windows, version 5.5.3. The Networx session will cover the wirelessly programmable Trilogy Netoworx locks and gateways. It will also cover the Global lock down and programming.

 

Don't miss out on these popular webinars.

 

Andy Phelps CRL, CAI

Alarm Lock National Training Manager

DL Windows and Networx recorded webinars available now

If you did not have an opportunity to attend the latest webinar sessions on the newest version of DL Windows, version 5.5.3, then you are in luck. These sessions were recorded and are available by clicking the link below. There will be more live webinars in January. There will be a notification posted on this blog when the dates and registration links are available.

These sessions covered the everyday basics of the DL Windows software and also highlighted some of the new features that have been added. Some of these features include new Networx lock models that were not available in past versions. There are new Enhanced Emergency Lockdown Functions available for the Networx locks.

New convenience features such as "Disable" users in the right click menu under the Global screen, the Sort feature in the user's list will not revert to the default setting when Global is closed and there is now an Audit trail for DL Windows actions. This new Audit trail will record the actions of software users inside the software to track actions taken by operators such as removing/disabling users to lock profiles.

There are to many items to list here but if you want to upgrade to the latest version, version 5.5.3, there is link below to download it for free. Inside the downloaded folder, there are instructions on how to migrate your database from the old version of SQL, 2008 Server Express, to the updated and required version, 2012 Server Express. This document is very important and should be read completely prior to any attempt to upgrade your DL Windows software.

 

Software recorded webinars

 

DL Windows download

 

DL Windows and Networx webinars in December

There are new webinars on the DL Windows software, version 5.5.3, and Networx Connectivity scheduled for December 18, 19 and 20. Click here to go to the registration page to sign up for one or all of the valuable live webinars. New times are available. Now the sessions are at 10am, 1pm and 7pm Eastern Time.

 

DL Windows sessions will cover everything from setting up an account to programming the Trilogy locks. We will also cover some of the new features available in the latest version of DL Windows, version 5.5.3. The Networx session will cover the wirelessly programmable Trilogy Netoworx locks and gateways. It will also cover the Global lock down and programming.

 

Don't miss out on these popular webinars.

 

Andy Phelps, CRL

Alarm Lock National Training Manager

Disappearing Networx Serial Numbers in the Link/Unlink Profiles screen

When a Networx lock is "discovered" in the DL-Windows software, a DL-Windows Lock Profile is required to be "Linked" to the physical lock to allow communication with DL-Windows.

There are 3 areas in the Tools > Link/Unlink Profiles screen:
> Available Lock Profiles
> Locks Available by Serial Number
> Linked Locks

To Link a Lock Profile to an assigned lock: In the Available Lock Profiles field, click to select a Lock Profile, then in the Available Locks By Serial Number field, click to select the physical lock to Link. The pair will automatically move down to the Linked Locks grid at the bottom.

Note: A seemingly strange occurrence happens when a lock is selected in the Available Lock Profiles field but there is no matching Lock Type available: The "Available Locks" seem to disappear. This is because Lock Types (models) must match for successful Linking. When a Lock Profile is selected, the Available Locks By Serial Number field automatically filters and displays only matching Lock Types.

If an incorrect Linking was made, or if you wish to undo a Linking, simply select the Linked lock from the Linked Locks grid and click the Unlink Lock button (the Lock Profile and the available
locks will return to their respective lists, and will thereafter be available for Linking.

 

Andy Phelps, CRL CAI

Alarm Lock National Training Manager

How do I pair a wireless remote to a Networx PL lock?

The following pairing procedure assumes the PL Networx lock has been powered and at least one Administrative User proximity credential (Users 2-11) has been enrolled into the lock (its DL-Windows Lock Profile downloaded into the lock). Keep this proximity credential physically available, as it will be used during the below procedure. Note: The following procedure is unique to the PL Networx lock and is NOT supplied with the programming instructions included with the remote release (RR-1BUTTON, WI1999 and RR-4BKEYFOB, WI2004).

Proceed as follows:
1. Disconnect the lock battery connector.
2. Short the two white wires (Remote Input wires) together for 10 seconds to ensure discharge of all capacitors. After 10 seconds, remove the short.
3. Re-connect the battery pack. The lock immediately sounds 3 short beeps (if these 3 beeps are not heard, start again at step 1). Over the next 7 - 9 seconds, the lock performs its power-up self-test, and indicates it is ready to operate by sounding 7-beeps.
4. At the lock proximity reader, present the enrolled Administrative User (Users 2-11) proximity card. The lock unlocks and enters a 30-second "remote release enroll sequence" during which the green LED flashes.
5. With the remote release in hand, observe the remote release LED as you perform the next steps:
a. Press and hold a remote release button.
b. The remote release red LED lights...keep holding the button…
c. When the remote release LED flashes green, release the button...
d. Wait a few seconds...observe the LED as follows:
·  LED solid green = Pairing successful. To pair another button, go to step 1.
·  LED solid red = Pairing unsuccessful. Start again at step 1.

After step 5, the lock will exit the "remote release enroll sequence" and will return to normal operation

  

PL6100 locks must have at least 59.d firmware

ETPLN locks must have at least 63.d firmware

PL6500 locks must have least 60.f firmware

 

For more information about Networx lock firmware versions and to download the firmware, go to www.alarmlock.com and click on Resources.

 

Andy Phelps, CRL, CAI

Alarm Lock National Training Manager

Mini training videos available now

I would like to announce the Alarm Lock YouTube channel is up and has video training sessions on how to program the Alarm Lock Trilogy locks and how to use DL Windows programming software. Videos include how to change the master code in a DL2700 lock, how to activate passage mode in the T2 and T3 locks at the keypad and several topics on how to use the DL Windows software to program the Trilogy locks.

Click here to go to the Alarm Lock YouTube channel and subscribe. More videos will be added when they are completed. If you have a topic that you would like to learn more about, you can either post a comment on the channel or you can post your topic suggestion on this site.

Andy Phelps, CRL, CAI

National Training Manager

Alarm Lock Systems, Inc.

Do I need to upgrade the firmware in my gateways and locks?

The answer is YES. When new firmware becomes available for either the Alarm Lock Networx gateways or locks, you should upgrade. There are many reasons why but the most important is to keep the products up to date with the latest features.

When we create new versions of the DL Windows software, the Networx locks and gateways may have new features available such as remote lockdown. We also have new products such as the Generation 2 gateways and expanders that, if the locks have old firmware, may not work properly with these new items.

To see what version of firmware is installed in your gateways or locks, open DL Windows and then open "Gateway Config". The gateways will be listed and the current firmware version installed will be displayed. To find the installed firmware version of the locks, open the "Gateway lock table" and each lock assigned to that gateway will display the current firmware version.

Now go to the Alarm Lock software website, here, and compare your model of gateways and locks firmware with the most current. Now download the latest version of firmware and upload the firmware to the gateways or locks. NOTE: You may need to perform a full upload of the programming once the firmware is upgraded. It is recommended to do this even if explicit instructions don't indicate that you must.

Here is a list of the some of the latest versions of firmware:

AL-IME, AL-IM80211, AL-IMPOE, AL-IMPOEP gateways - 3.95

PDL6100 - 55.s

DL6100 - 56.k

PDL6500 - 57.i

Networx Panel - 64.t

Networx DK/PDK keypad - 65.e

PDL6200 - 67.k

ETPDLN - 61.l

ArchiTech N90 - 85.a

ArchiTech N95 - 83.l  NOTE: This version may cause the lock to work in reverse. Check with your local rep to determine if you need to replace the lock body. Click here to find your local factory representative.

 

Andy Phelps, CRL

Alarm Lock National Training Manager

 

DL Windows 5.4.2 and Networx webinars

There are new webinars on the DL Windows software, version 5.4.2, and Networx Connectivity. Click here to go to the registration page to sign up for one or all of the valuable live webinars. New times are available. Now the sessions are at 10am, 1pm and 8pm EDT.

 

DL Windows sessions will cover everything from setting up an account to programming the Trilogy locks. The Networx session will cover the wirelessly programmable Trilogy Netoworx locks and gateways. It will also cover the Global lock down and programming.

 

Don't miss out on these popular webinars.

 

Andy Phelps, CRL

Alarm Lock National Training Manager

Updated Networx Panel/Keypad firmware available

For those who have the Networx Netpanel installed, we have a major upgrade of the firmware available on our technical website. Because this is a major update, it is highly recommended that you install this firmware.

Once you have the .bin files downloaded and unzipped, follow the below instructions on how to update the firmware for both the panel and the keypad(s). If you are using 2 keypads, both keypads will be upgraded consecutively, you don't need to install the keypad .bin file twice.

 

The NETWORXPANEL (upgraded to V64.t) and the keypad(s) (upgraded to V65.e) must BOTH be upgraded using the following steps:

1. Download the two firmware .bin files to your computer.

2. Open DL-Windows and right-click the "Netpanel" Lock Profile.

3. Select Update Lock Firmware from the pop-up menu. 

4. In the Open screen, navigate to the folder on your computer containing the downloaded .bin files.

5. Select the file named "DKControl_64t.bin" and click Open.  The firmware will begin to install.

6. Confirm the new "Netpanel" version number located on the Lock Status screen.

7. Repeat steps 2 through 6 but select the file "DKNKeypad_65e.bin".

8. Confirm the keypad firmware by power cycling the NETWORXPANEL.  Within 10 minutes of cycling power, press and hold the number 1 key.  Verify that the red LED flashes "1 short blink" (indicates version e).

Note:  If two keypads are being upgraded, and they are both wired to the NETWORXPANEL, both keypads will be upgraded consecutively; you do not need to install the second .bin file twice.

Note:  The firmware version letter type case ("upper case" or "lower case") displayed in the file name may differ and from the case displayed in DL-Windows.  Be aware that both types of letters always denote the same version.

 

Once the firmware is installed and the Netpanel is defaulted, follow the below instructions to rediscover the panel(s):

 

In DL Windows, unlink the lock profile from the serial number by highlighting the profile and right clicking. Scroll down to Link/Unlink Lock Profile. Then Delete the serial number from the gateway in the Gateway Config menu. There will be a window pop up to indicate that the lock may need to be manually defaulted, which you have already done.

Now discover the lock again with the gateway, add the lock to the gateway and link the serial number to the profile. Now program the lock using the communicate with selected Networx lock and send all.

 

Andy Phelps, CRL

Alarm Lock National Training Manager

DL Windows 5.4.2 now available

I would like to announce that the latest version of DL Windows is now available for download from the Alarm Lock website. This new version of DL Windows will allow you to use the new version 2 Gateway and Expanders. It also has a back up reminder that can be set to remind you to back up your database daily, weekly, bi-weekly or monthly. This version is fully qualified for Windows 10 and Windows Server R2 (2012) and users can upgrade directly from 5.1.1 , 5.2.3, 5.3.3 or 4.1.96.There are to many new and upgraded features to list.

Click here to go to the Alarm Lock software website and download your copy today so you will have all the advantages and abilities of this new version of DL Windows.

Also, there are new firmware updates for the DL6100, PDL6100 and PDL6200 Networx locks available as well. Upgrade the firmware in your locks to get the most out of your Alarm Lock Networx system.

If you don't have access to the tech site, register and get access to not only the software and firmware updates but also tech notes, programming manuals and much more.

 

Andy Phelps, CRL

National Training Manager

Alarm Lock Systems, Inc